Thank you for choosing BIGSKU.com for your shopping needs. We are committed to providing you with the best online shopping experience and ensuring that your products are delivered to you in a timely and efficient manner. Our Shipping Policy outlines our shipping practices to keep you informed about the shipping process.

Shipping Zones

We currently offer shipping services throughout Canada. If your delivery location is not listed, please contact our customer support team, and we will do our best to accommodate your request.

Processing Time

Upon successful order placement and confirmation of payment, our team will begin processing your order. Most orders are processed within 1 to 2 business days. Please note that processing times may be longer during peak seasons or due to unexpected circumstances.

Shipping Methods and Delivery Time

We offer various shipping methods to suit your needs. The estimated delivery time for each shipping method will be provided during the checkout process. Please note that the estimated delivery time is from the date of dispatch, not from the date of order placement.

Shipping Costs

Shipping costs are calculated based on the selected shipping method and delivery destination. You will see the shipping charges displayed during the checkout process before finalizing your order.

Order Tracking

We provide order tracking services to keep you updated on the status of your shipment. Once your order is shipped, you will receive a shipping confirmation email with tracking details. You can use these details to track your order on our website or the courier's website.

Delivery Issues

While we strive for smooth deliveries, unforeseen circumstances may occasionally arise. If your order is delayed or encounters any problems during delivery, please contact our customer support team. We will work diligently to resolve the issue and provide you with updates.

Shipping Policy Updates

We may update this Shipping Policy periodically to reflect changes in our shipping practices or to comply with legal requirements. Any updates will be effective upon posting on our website. Please check this page periodically for any changes.

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer support team at order@bigsku.com.

Thank you for shopping with BIGSKU.com!